7:30 AM - 8:30 AM Continental Breakfast and Networking
8:30 AM - 11:00 AM Program
10:00 AM - 10:15 AM Break
11:00 AM Program Concludes
Note: This program will be held at Aloft Boston Seaport District, 401-403 D Street, Boston, MA. Map and directions.
Using Culture and Innovation to Drive Employee Experience - a Lesson from the NBA
Hear from the National Basketball Association's (NBA) Eric Hutcherson, EVP, CHRO on how he has leveraged the NBA values and innovation to drive fan experience.
The NBA’s four values—integrity, teamwork, respect, and innovation, can be summarized in the organization’s mission statement which includes competing with intensity, lead with integrity, and inspire play.
He will discuss how he has leveraged these values and a culture of innovation to create a high performing team on the inside that creates the same engagement on the outside. Being able to drive fan experience comes from having an individual and collective purpose. Come to the session to learn more about how you can use culture and innovation to drive employee and customer experience.
EVP & CHRO, National Basketball Association (NBA)
Eric Hutcherson leads the NBA’s Human Resources department, managing a team that drives the NBA’s global workforce strategy built on a commitment to attracting, retaining, developing and engaging top talent for the NBA, WNBA, NBA G League and NBA 2K League. With a focus on people, culture and innovation, Hutcherson is responsible for leading global projects, processes and analytics that address business needs. He partners with the leagues’ senior leadership to enable, empower and develop employees in 13 U.S. and international offices guided by the league’s strategic direction.
Prior to joining the NBA in July 2014, Hutcherson was Managing Director and Chief HR Officer for the U.S. and Canada Division of Marsh, a leading global insurance brokerage firm. Before that, he held several leadership positions at Mercer, a financial services and human resource consulting firm, including Chief Human Resources Officer – Americas, and Global Leader for Mercer’s Outsourcing and Global Operations and Shared Services businesses.
Earlier in his career, he worked for Foot Locker and served as Assistant Director of Public Relations for the Boston Celtics.
Outside of the NBA, Hutcherson is a motivational speaker and created a career development training program, “Say Yes to Success.” He serves on the Board of Trustees for The Hun School of Princeton, the Board of Directors for Covenant House and the Senior Advisory Council for the National Association of African Americans in HR.
Hutcherson earned a bachelor’s degree in Political Science from New York University and a master’s degree in Sports Management and Administration from the University of Massachusetts-Amherst. He resides in Freehold, N.J., with his wife Linda and their two sons, Austin and Myles.